Delivery Policy
This Delivery Policy explains how Curzon Networks Limited handles the delivery of equipment, physical products, or other deliverables where delivery forms part of an agreed service.
Delivery Coverage
Curzon Networks Limited may arrange delivery within Nigeria where delivery is included as part of a service or specifically agreed with the customer.
Delivery availability may depend on the customer’s location, the type of equipment or materials involved, and the requirements of the particular service.
Delivery Arrangements
Delivery arrangements will be communicated to the customer where applicable.
Depending on the service, delivery may be handled directly by Curzon Networks Limited or through an appropriate third party delivery or logistics provider.
Delivery Timelines
Delivery timelines may vary depending on product or equipment availability, customer location, order requirements, supplier availability, and other operational factors.
Where a specific delivery timeline has been agreed, Curzon Networks Limited will make reasonable efforts to meet it.
Unexpected circumstances, including supplier delays, logistics issues, weather conditions, network disruptions, or other events outside our reasonable control may affect delivery.
Delivery Charges
Where applicable, delivery charges will be communicated to the customer before the relevant service or order is confirmed.
The delivery cost may vary depending on the delivery location, size or type of equipment, logistics requirements, and other applicable factors.
Customer Delivery Responsibilities
Customers are responsible for providing accurate delivery information and ensuring that an appropriate person is available to receive the delivery where required.
Customers should inspect delivered equipment or items upon receipt and promptly report any visible issue or discrepancy to Curzon Networks Limited.
Installation and Setup
Where installation or technical setup is included in the agreed service, the applicable installation arrangements will be communicated separately.
Delivery of equipment does not automatically include installation unless installation has been included in the customer’s agreed service.
Delayed or Failed Delivery
Where a delivery is delayed or cannot be completed because of inaccurate customer information, lack of access, inability to receive the item, or other circumstances attributable to the customer, additional arrangements or charges may apply where reasonable and applicable.
Damaged Items
Customers should report visible damage to delivered equipment or items as soon as reasonably possible after receiving them.
Curzon Networks Limited will review reported delivery damage and determine the appropriate response based on the circumstances and any applicable supplier or delivery-provider requirements.
Contact Us
For delivery enquiries, please contact:
Curzon Networks Limited
1, Borokinni Street, Aga, Lagos State, Nigeria
Phone: 08122655059
Email: [email protected]